Proverbs 18:13-14
If one gives an answer before he hears, it is his folly and shame.
A man’s spirit will endure sickness, but a crushed spirit who can bear?

Being a good listener involves more than not talking. It has to do with truly hearing what is being said. When we ask someone how they are doing, they might respond with “Fine.”  But depending on their tone of voice, body language, and other factors, we might be able to figure out that they are anything but fine.

In the same way, our goal should be not simply listen to people, but to hear what they say. This means that when we are talking to someone, we shouldn’t be thinking of what we’re going to say next while they are talking. The Bible says that an answer given before the question is truly heard is both foolish and shameful.

The bigger problem with folly and shame is that they are internal ailments. When we are proven to have acted or spoken foolishly, it wounds us within. There are plenty of medicines for headaches or colds, but shame and folly can linger much longer that physical ailment.

Fortunately, there is a way to avoid this inner heartache. If we would begin to practice the art of truly listening – of hearing what is being said – then we will be more equipped to give a proper, Christ-honoring answer. In this way, we show respect to the one we’re listening to, and we are also providing them with genuine help, not overused clichés.